Why is My Refrigerator Water Dispenser Not Working?

broken refrigerator water dispenser

Is the water dispenser on your refrigerator broken? If so, you can try to repair the issue on your own or call Donaldson Appliance Repair for professional refrigerator repair Texas.

There are a lot of reasons for the water dispenser in a refrigerator to stop working. Again, some of the suggestions are going to sound a little strange. However, something as simple as an on/off switch has been the culprit in the past. Be sure to check the more obvious potential problems before moving forward with complicated refrigerator repair. Let’s begin to tackle this appliance repair issue and see what solutions we can cite for a broken water dispenser on a refrigerator.

The cause of a broken water dispenser is usually an installation issue, a filter problem or frozen water tubes:

New Refrigerator Installation Problems

You just bought a new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser must be connected to the home’s water line. That might be the reason for the problem.

If your brand new refrigerator is replacing a prior refrigerator that did not feature a water dispenser or ice maker, there is a possibility that you do not have a water line running to this area of the kitchen. A water line is typically run from under a home either in a basement or crawl space. You can purchase this type of water line at just about any hardware store and they are pretty easy for the average homeowner to install. Usually they have include a water shut-off valve, which is important so that if you need to move the refrigerator, you can turn off the water.

If there is a water line, is the valve on? The valve handle should be lined up with the hose. And, is there water running through the pipe you have installed to connect the water line? Obvious and questions, but things that have to be accounted for.

If you had to remove the refrigerator doors during installation the water dispenser isn’t plugged in. Read the owner’s manual to see the wire harness for that particular refrigerator. Be sure that it’s plugged into the refrigerator.

If the water is connected, usually there’s air in it. So, lifting and lowering the dispenser control to get the air out is necessary.
Filter Issues

On some popular models, there are various filters. These filters could “expire”, become clogged or get frozen. All of the filters are based on your style and type of refrigerator. If your filter is blocked it can cause slow filling or no flowing. It’s recommended that your filter is replaced every 6 months. Changing filters in a refrigerator can be hard sometimes. If you run into problems, go online and learn the right process to change a filter.

One idea is to fill up the filter with water before installation. Typically the water filters will need a long amount of time to fill up, which could cause you to assume the water dispenser isn’t working right. You will want to read the directions if nothing is working. To ensure it is not air caught in the water lines, depress the dispenser lever for about 5 minutes.

A frozen water tank might be the source of the problem as well in some models. If the tank freezes it will leak onto the food bins. Small amounts of food in the fresh food bins can cause freezing.